Account Deletion Guidelines – Mobile Application

📄 Account Deletion Guidelines

We respect your privacy and provide full control over your personal data. If you wish to delete your account, please follow the steps below:

🔐 1. Access Your Account

Open the mobile app and log in using your registered email and password.

⚙️ 2. Navigate to Profile Details

• Tap on your profile icon.

🗑️ 3. Choose “Delete Account”

• Scroll down to find the “Delete Account” button.
• Tap on it to proceed.
• 

📢 4. Confirm Deletion

You will be asked to confirm your decision. Please read the message carefully:

• All your data will be permanently deleted.
• This action cannot be undone.
• You may be logged out immediately.

Tap “Confirm” or “Yes, Delete My Account”.

📬 5. Email Request (Optional)

If you cannot find the delete option in the app, you can request deletion by email:

• Send an email to info@rapidkillpestcontol.co.uk
• Subject: Account Deletion Request
• Include: Your registered email or phone number for verification.

🕒 6. Deletion Timeline

• In-app deletion is usually instant.
• Email requests may take up to 7 days for processing.

🔁 7. Reactivation

Once deleted, the account cannot be restored. You must create a new account if you wish to return.

🛡️ 8. Data Retention Policy

We retain data only as long as required by law or business needs. Upon deletion:

• Personal info is removed.
• Backups will be purged as per our data lifecycle policy.

🧾 9. Need Help?

If you face any issues, please contact our support team:

• Email: info@rapidkillpestcontrol.co.uk